A Refined, Accessible Retreat: Zoëtry Mallorca

Nestled in the serene Mallorcan countryside, Zoëtry Mallorca - a member of Hyatt’s Inclusive Collection - offers an experience that is as accessible as it is elegant. Perched on a beautifully restored 14th-century estate, this 101-room sanctuary blends historic charm with modern comfort.

Tirzah at Zoëtry Mallorca

Accessibility: A Core Commitment

The property is thoughtfully designed for guests with mobility needs:

• Accessible parking and entry with four dedicated accessible spaces and wheelchair-friendly paths leading to lifts and entrances .

• Access reaches all main facilities, including the spa and pool areas .

• Room features include wide doorways, bathroom grab bars at toilet, roll-in shower with wall seat, and even flooring.

• Pools: Both the family and adults-only pools are equipped with assistive chair lifts.

• Spa facilities: While the bathhouse features thresholded entries and no pool chair-lift, manual wheelchair users can still navigate most spaces.

• Accessible common areas: Tennis courts, gardens, restaurants, lounges, and business center are also wheelchair friendly.

• Staff-friendly flexibility: Front-desk staff encourage direct communication to ensure your specific accessibility needs are met.

Room Comfort & Design

The accessible suite features an elegant layout:

• Spacious entrance hall, closet, sitting area, two TVs, desk, coffee table, and a outside area overlooking the garden.

• Bathroom equipped with a shower chair and a toilet equipped with side handles - but these could benefit from improved stability and ergonomic adjustment.

• The balcony path leads directly to garden walkways and is steps away from the family pool.

  
  

Dining & Gastronomic Excellence

The highlight is Mediterranean by Andreu Genestra, a Michelin-starred restaurant awarded a Michelin Green Star for sustainability. The acclaimed chef’s seasonal “metro‑zero” cuisine source ingredients directly from the hotel’s two-hectare organic garden. The hotel also features two other restaurants with different menus, two pool bars, and a cocktail lounge. There is also an accessible breakfast area, accessible through the main building.

Wellness & Leisure

The resort’s two outdoor pools, family and adults-only, are accessible by chair lifts; towels are readily available. The indoor spa, sauna, and steam room are accessible via elevator, but minor thresholds and small elevator may challenge electric wheelchair users. Additional amenities include tennis courts, gardens and fitness centre.

Location & Logistics

Set in rural Llucmajor, about 20 minutes from Palma, the hotel encourages renting a car or arranging taxis. Parking space is ample and free, with accessible spots near the entrance. The uneven grounds at the entrance onto the property is quite a bumpy ride if you are a wheelchair-user. But the areas otherwise a very smooth and accessible.

Events & Atmosphere

The expansive grounds, historic architecture, chapel, fountains, and lush plantings craft a romantic, event-ready atmosphere. Ideal for weddings or intimate gatherings, with a handcrafted, sustainable design ethos.

Zoëtry Mallorca lives up to its promise as an accessible luxury haven. While minor improvements, such as firmer and soft seated shower chairs, sturdier grab bars, and clearer communication about spa thresholds, would enhance the experience, the hotel excels in thoughtfully blending elegance with inclusion. Whether for wellness, romance, or respite, this retreat ensures beauty, comfort - and accessibility - for all.

My stay: July 2025

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